Privacy Policy
Last update: 24th May 2018
BodyByrne Training takes the privacy of its customers very seriously. We understand that you want to know how information about you is used, stored and shared. We understand the importance of protecting your personal information. Nobody wants to have their personal information sold or misused and we will never sell your personal information to anyone.
This privacy policy (“Privacy Policy”) applies to customer information collected and used by BodyByrne Training. This Privacy Policy does not cover any information collected by third-party sites or content or applications that may link to, or be accessible from or on, our website.
Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions at info@bodybyrne.ie.
How We Use Your Information
BodyByrne Training uses the personal information that we collect about you or that you provide to us:
- to manage and track your training sessions
- for marketing or advertising purposes
- to inform you about promotional offers
- to maintain your account
- to keep track of your training history
- to respond to customer services enquiries
- to present our Website and its contents to you
- to tell you about changes to our Website
- to let you know about new services and products
- to fulfil any other purpose for which you provide it.
Additionally, the non-personal information that we collect may automatically be combined with other information that you provide and may be aggregated and used for statistical purposes. It helps us to improve our Website and to deliver better and more personalised content, services and advertisements.
Types of Information We Collect
We collect information about you from a variety of sources, including the information that we collect from you in person, the information we collect from you when you visit our website www.bodybyrne.ie or its related subdomains (“Website”), and the information that we collect about you from other sources. By visiting and using the Website, you are accepting the terms described in this Privacy Policy.
We collect information to deliver the products and services you request and to help improve your experience with BodyByrne Training. Some information that we collect from you can be used to identify you or can be reasonably used in connection with other information to identify you. This information is called “personal information” and includes your name, postal address, email address, phone number, and payment information.
You share personal information with us when you first become a client, book online, when you sign up on our website, when you visit or post a comment on one of our social media pages, and when you contact our team – person to person or over the phone.
Other types of information that we collect cannot be used to personally identify you, but provides BodyByrne Training with information that we use to improve the products and services we offer to you. This information includes details about your internet connection, traffic data, IP address, and the equipment you use to access our Website and usage details. It may be collected by BodyByrne Training or it may be collected through third party advertisers or partners who provide the advertisements online. This information is collected automatically through the use of cookies, web beacons, and other tracking technologies. Information that is collected through the use of third party cookies, web beacons, and other third party tracking technologies are subject to such third parties’ privacy policies and opt-out mechanisms and are not governed by this Policy.
Data Retention
We hold your information on file up to a period of 7 years unless you request it to be deleted before this period. If you require for your data to be deleted from our systems please email info@bodybyrne.ie and we will action as appropriate.
Information Sharing
BodyByrne Training does not sell your personal information to third parties. However, we may disclose the personal information that we collect or that you provide to us as described in this Privacy Policy to our subsidiaries and affiliates or to carefully selected third parties that we use to support our business and bring products to you, such as our service providers, partners and suppliers.
We may use the services of third parties to collect and use anonymous information about your visits and interactions with our Website through the use of technologies such as cookies to personalise advertisements for goods and services.
Your personal information may also be disclosed to enforce our terms and conditions, to comply with any court order, law or legal process, or government or regulatory request, or if we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of BodyByrne Training, our customers or others.
Who has access to my information?
All trainers and administration staff that work for BodyByrne Training may have access to your information including telephone numbers, email addresses and training records.
We will never share or sell your data to third parties. This excludes third parties required to process your data.
Where is my data stored?
We have implemented MINDBODY as our studio management software. This system allows us to process and manage your data securely in compliantly. https://www.mindbodyonline.com/privacy-policy
MINDBODY is an American company that stores data outside of the EU. As part of our selection process, it was important to find a partner that has Privacy Shield certification which complies with GDPR regulations related to transferring data outside of the EU.
Information Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure.
BodyByrne Training stores and processes your personal information on its computers and server in the Republic of Ireland. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with applicable IRE and EU regulations. All personal information that you may provide on any of Websites will be Secure Socket Layer (SSL) encrypted. BodyByrne Training also uses computer safeguards such as firewalls and data encryption methods to protect your information. Our Website hosting is with ‘Best of Breed’ ensuring every effort has been made to protect your data.
Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information. Any transmission of personal information is at your own risk and BodyByrne Training is not responsible for the circumvention of any privacy settings or security measures contained on the Website.
Cookies and Other Tracking Technology
Cookies are small data files that most websites store, access and maintain on the hard drive of your computer. We may use technologies, such as our own cookies, to provide you with personalised online advertising tailored to your interests (i.e. personalised display ads, social media ads, email marketing and PPC ads).
Certain features of our Website may use local stored objects (fash cookies) to collect and store information about your preferences and navigation to, from and on our Website. These data files may be created on your computer when you visit our Website. Flash cookies are most often used to personalise ads (i.e. on social media) or to enhance your experience on our Website (i.e. to personalise the content you see on our website). Flash cookies will not access or remember your e-mail address or other personal information unless you willingly provide such information.
Our Website may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit BodyByrne Training, for example, to count users who have visited particular webpages and can be used for other related website statistics, such as verifying our system and server integrity.
Legitimate Interest
We consider occasional use of email updates to fall under the criteria of “legitimate interest” where upon the customer chooses to sign up to receive free weekly content with zero obligation of purchase.
It is policy that all clients are asked to opt-in to receive these emails. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link in any of our emails.
Third Party Links
Our Website may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We recommend that you review the Privacy Policy of each site you visit.
BodyByrne Training does not control and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.
Business Transaction
If BodyByrne Training is involved in a merger, acquisition, asset sale, bankruptcy or reorganisation, your personal information may be shared, as well as retained by us. By providing us with your personal information, you consent to that transfer.
Changes to this Privacy Policy
This Privacy Policy is subject to change at the sole discretion of BodyByrne Training, and the updated Privacy Policy will be posted on our Website. This Privacy Policy was last updated as of the date provided above. Continued use of the Website after BodyByrne Training posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Please check back frequently and review the Privacy Policy for any updated terms or changes.
Contact Us
If you have any questions or comments regarding this Privacy Policy, please do not hesitate to contact us.
Chief Data Officer
BodyByrne Training
43-44 Clarendon Street,
Dublin 2,
D02 YK66